How the Real Olivia Pope Would Handle a Work Crisis

By now, everyone knows the name Olivia Pope, but most people are less familiar with the real woman who inspired the Scandal character: Judy Smith, the founder, president and CEO of a crisis communications firm called Smith & Co. Having worked on major cases including the Sony hack and President Clinton’s affair with Monica Lewinsky, Smith knows a thing or two about how to clean up a mess and carry on with your best foot forward. Last week, while speaking at a conference of high profile thought...